Please allow the following timeframes for when you should expect to receive your order.
We generally advise:
UK – allow up to 1 week from dispatch
EU Mainland - 3 weeks from dispatch
North & South America - 5 weeks from dispatch
Australia/East Asia - 6 weeks from dispatch
Please bear these in mind before you contact us regarding your order to allow it time to reach you. This can vary depending on where you live and your countries custom regulations.
We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser.
If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Any questions, please don't hesitate to contact us at firstname.lastname@example.org